Retirement Lead Analyst (Europe) - Benefits Team

Post location: Warsaw, Prosta 36

Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills and experience to Citi’s Human Resources (HR) Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Job Purpose:

• To provide support to the Citi UK/Europe Retirement Manager, Europe Retirement team and work with any applicable Trustee Boards, Committees and sub-Committees.

• Key role in the management of the Citi Europe Retirement Plans managed through Europe

• The role will involve working closely with the HR Community, European counterparts in other Citigroup businesses outsourced vendors/administrators as well as applicable Trustee Boards and Committees

What you'll do:

Support the UK/Europe Retirement Manager and Europe Retirement team in carrying out the following duties:

• Support the Europe Retirement team to ensure the correct running of the company pension arrangements

• Act as a pensions specialist and work with other specialist areas (eg HR, Payroll) as appropriate to provide seamless support to employees and members.

• Contribute to pensions projects as well as support the delivery of business-as-usual activities.

• Support the Europe Retirement team in their role as liaison to or member of applicable  Trustee Boards and Committees as required.

• Own the preparation of agendas, papers and minutes for Committees and sub-Committees as required; Present papers/updates at Trustee meetings and review advisor papers as necessary.

• Support the Europe Retirement team in managing the relationship with the third-party administrator and outsourced vendors, resolving issues and ensuring Service Level Agreement (SLAs) are met, relevant changes to schemes or potential developments which impact on administration are acted on appropriately, with a view of taking responsibility for the management directly for some vendors. Escalate any issues to the UK/Europe Retirement Manager and Europe Retirement team as appropriate.

• Work closely with payroll and the administrators to resolve data and contribution issues.

• Manage production and review of communication materials, including first drafts where appropriate

• Potentially lead 1:1s with members and employees, acting as the pensions specialist

• Support and manage the selection process for outsourced vendors; Support and manage projects in respect of any aspect of pension provision

• Work with the flex benefits system, ensuring pension plans set up correctly

• Support and manage budgets and vendor invoice management

What we'll need from you:

• 6-10 years of relevant experience

• Technical Pensions Experience

• Expert understanding of European pension plan technical requirements and operation

• Broad understanding of HR practices in general and pension and benefits provision in particular

• Strong background in dealing with corporate processes, payroll, budgets, and invoice management

• Ability to deal confidently with a wide range of internal and external third parties

• Experience of working with Trustee Boards and Committees

• Proficient in Microsoft Office with an emphasis on MS Excel

• Ability to meet deadlines while dealing with multiple priorities.

• Clear and concise written and verbal communication skills (min. C1 English language level)

Education:

• Bachelor’s/University degree, Master’s degree preferred

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave
• Award-winning pension plan,​ multisport, holiday allowance
• Private Medical Care Program, Group Life Insurance
• Consideration for annual discretionary bonus
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines; Mentoring Programs
• Socially active employee communities with diverse networking opportunities

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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